Privacy Policy

Effective Date: 12/1/2025

1. Introduction

North Whidbey Center for Wellbeing (operated by Inspired Wellness, PLLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, attend events or retreats, or interact with our website and services.

By engaging with our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Name, date of birth, address, phone number, email
Emergency contact information
Payment information (insurance details, billing data)
Appointment and scheduling history

B. Protected Health Information (PHI)

Collected through our EMR (Charm or other HIPAA-compliant systems):

Medical history
Symptoms, diagnoses, treatment plans
Laboratory results, imaging, and medications
Functional medicine assessments, wellness questionnaires
All PHI is protected under HIPAA, and we follow all required standards.

C. Website/Technology Information

IP address
Device type and browser
Cookies for site functionality
(We do not sell or share browsing data for marketing.)

D. Voluntary Information

Collected through forms, workshops, classes, retreats, or subscription lists:

Wellness goals
Creative or artistic preferences
Feedback or testimonials
Consent forms

3. How We Use Your Information

We use your information to:

Provide medical and integrative wellness services
Schedule and manage appointments
Process billing and insurance claims
Communicate with you regarding care, reminders, and programs
Improve the quality of our services
Maintain compliance with laws and professional regulations
Send newsletters or updates (only with your permission)

4. How We Protect Your Information

We take every reasonable step to protect your data:

HIPAA-compliant EMR system
Encrypted devices and secure networks
Access limited to authorized team members
Secure storage for paper documents
Regular staff training on privacy and confidentiality

5. Sharing of Information

We do not sell or trade your personal information.
We may share information only in the following cases:

A. With Your Consent

Coordinating care with other providers
Sending records at your request

B. For Treatment, Payment, or Operations (TPO), as allowed by HIPAA

Insurance companies
Laboratories
Medical billing services

C. Legal Requirements

We may disclose information when required by law, including:

Court orders
Public health reporting
Protection from serious harm

6. Your Rights

Under HIPAA and state privacy laws, you have the right to:

Access and receive copies of your records
Request corrections to your information
Request restrictions on how your information is used or shared
Request confidential communications (e.g., alternate phone/email)
Receive an accounting of disclosures
Withdraw consent when permitted

To exercise these rights, please contact us at:
Inspired Wellness, PLLC
1051 NE 7th Ave, Oak Harbor, WA 98277
Phone: 360-320-1798 | Email: nwcenterforwellbeing@gmail.com

7. Retention of Information

We retain records only as long as required by:

Washington state medical record retention laws
Insurance audit standards
Professional guidelines

8. Children’s Privacy

We do not knowingly collect information from minors without parental or guardian consent. All pediatric information is handled according to HIPAA and legal standards.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website and available at the clinic. Your continued use of services constitutes acceptance of the revised policy.

10. Contact Us

If you have privacy concerns, questions, or would like to request your records, contact:

Inspired Wellness, PLLC / North Whidbey Center for Wellbeing
1051 NE 7th Ave
Oak Harbor, WA 98277

Phone: 360-320-1798 | Email: nwcenterforwellbeing@gmail.com